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Entry Level Client Representative


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Company

Synergy Advancements

Description

We are seeking an Entry Level Client Representative to join our team for our largest account!
This is an immediate hire position.

Synergy Advancements Inc is built on exceptional people like you, who are genuinely committed to providing their personal best every day. We're looking for individuals who want a career rather than a job. It's time to put the old 9-5 grind away and begin something new and exciting with the growth and flexibility you are looking for! If you make our team, you'll join the best Jacksonville has to offer with years of successful marketing and promotional experience to support you all the way.

Whats in it for you?
We offer a full range of support for the financial goals and personal needs of our employees and their families. This is not your typical career!

  • Paid holiday closures
  • Health benefits
  • Bonus opportunities on top of highly competitive pay
  • Flexible scheduling.
  • Extensive training (We don't let anyone fail)
  • Game room at the office and all inclusive team night get togethers.
  • Room for advancement and management opportunities. (Every single manager was once a representative.)

Client representatives will generate leads by direct face to face marketing and act as a point of contact between the customer and the client. Building long lasting relationships with customers while assisting them through our clients process to ensure 100% customer satisfaction. We aim high here at Synergy and value innovation, input and representative involvement in all aspects. You have a voice and we want you to use it.

Responsibilities:

  • Communicating with customers to understand their needs.
  • Keep accurate legible records pertaining to scheduled appointments and account notes.
  • Email effectively and promptly.
  • Collaborate with internal departments to set, reschedule and communicate between the customer and the client to make sure needs are met.
  • Learn and teach back our marketing structure created for each of our clients.
  • Maintain updated knowledge of client services.
  • Act as a customer advocate with a focus on improving the customer experience.

Qualifications:

  • No customer service experience necessary!
  • Must have exceptional verbal and written communication skills.
  • Must have a cellphone and the ability to email.
  • Reliable transportation.
  • Excellent active listening and student mentality skills. (We are always learning.)
  • Must have the ability to build a rapport and collaborate with other team members within the company.

This position is part of a team environment, we don t just work at Synergy. We have team nights where families are encouraged to come too, get-away adventures for all, fun group competitions and an energetic environment.

Pay is discussed in depth upon offer.
***competitive pay, bonus opportunities and more!
typically 35k-50k annually

Synergy Advancements Inc is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

Associated topics: call, call center, client service, customer, guest, help desk, phone call, representative, telephone activation specialist, trouble resolution
Posted Date
03/14/2020

Listing ID
74029969
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