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Call Center Agent, Entry Level


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Company

Percy

Description

At Percy, we're building new ways to help people find permanent employment at some of the best companies in the Jacksonville area. We're currently looking for a Call Center Agent to join a well-established company in the financial industry.

The company offers a stable and structured work environment, growth opportunities, and outstanding benefits. Candidates should be prepared to work in a fast-paced office environment and be comfortable handling inbound customer service calls. If you have previous customer service experience and are looking for an opportunity where you can use your skills and actively help people, this opportunity could be a great fit.

If you'd like to apply, please submit a resume for consideration.

Responsibilities and Duties

  • Take inbound calls from customers asking about a wide range of topics

  • Understand and explain a variety of different products

  • Perform necessary data entry post-call

  • Improve processes by recommending efficiencies

Qualifications and Skills

  • At least 1 year of customer service experience in an office setting.

  • Available for a full-time schedule.

Perks

  • Full time (40 hours/week)

  • Full benefits (Insurance, 401K), excellent growth potential

  • No scripts!


Associated topics: call center representative, clerk, client, coordinator, csr, customer service specialist, rep, service agent, technical assistant, telephone service representative
Posted Date
03/09/2020

Listing ID
73985383
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