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Claims Adjuster - Entry Level - Seeking Future Leaders! (Jacksonville)

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Assurant protects what matters most to people in completely new ways, so you can create experiences that make your customers day. We are looking for an Insurance Adjuster to begin a career at Assurant in a fast-paced, energetic environment where you drive results while providing exceptional customer service.

At Assurant, we are all about opportunity and finding new ways for you to develop and grow. Our leaders are equipped with the tools to coach and help you excel in your role and your career!

Join our dynamic team of problem solvers and pioneers who strive in helping our customers at their time of need. By applying your critical thinking and customer service skills, you will:

Investigate and adjust claims according to applicable laws and policy provisions.

  • Conduct claim investigations including but not limited to recorded statements, securing public records, and analyzing report findings.
  • Examine claim forms and other records to confirm coverage for loss or damage.
  • Review and audit estimates received and settle claims within prescribed limits of authority.
  • Issue payments or deny claim in a timely manner in accordance with policy conditions.
  • Effectively negotiate settlements with contractors, adjusters, or any insured representative.
  • Recognize and document subrogation and salvage opportunities and refer accordingly.

Build and maintain effective internal and external working relationships. Collaborate with internal support teams and management as appropriate.

  • Effectively collaborate with various departments and levels in the organization.
  • Maintain industry knowledge and operational skills and attend workshops, seminars, and other training sessions as appropriate.
  • Handle other duties and projects as requested based on business needs.

We are looking for individuals who have proven accomplishments, like:

  • High school diploma or equivalent
  • Professional work experience
  • Adjusters license
  • Solid computer, grammar and multi-tasking skills
  • Strong analytical, listening, problem solving and negotiating skills
  • Ability to adapt quickly in a fast-paced environment
  • Detail oriented with a commitment to excellence

Our Benefits include:

  • 401(k) and profit sharing plans
  • Medical, dental, vision and disability and life insurance
  • Employee Stock Purchase Plan at a discounted rate
  • Paid vacation, holidays and leave programs
  • Employee Assistance Program
  • Flexible spending accounts
  • On-site full service fitness center and dining facility
  • Clubs and sports teams
  • Volunteer opportunities
  • On-site credit union and dry cleaning services

Basic Qualifications Required - Experience, Skills, and Knowledge:

  • High school diploma or GED
  • Minimum of one year professional work experience
  • Demonstrated proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens

Preferred Experience, Skills, and Knowledge:

  • Associate/Bachelors degree or equivalent work experience
  • Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
  • Proven ability to work independently with minimal supervision to manage schedules and meet deadlines
  • Ability to type a minimum of 40 wpm
  • Strong listening, problem solving, and negotiating skills
  • Strong analytical skills
  • Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
  • Detail oriented with a commitment to excellence

Associated topics: adjuster, casualty, claim adjuster, claimant, damage, fraud, insurance adjuster, investigate, investigation, title examiner
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