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JM Family Enterprises



Southeast Toyota Distributors is the world's largest independent distributor of Toyota vehicles. The company was established in 1968 when Jim Moran partnered with Toyota Motor Sales to help expand the automaker's presence in the U.S. market. Today, Southeast Toyota distributes vehicles, parts and accessories to more than 177 independent Toyota dealerships in Alabama, Florida, Georgia, North Carolina and South Carolina. The company helps its dealers sell nearly 20 percent of all Toyota vehicles in the nation through innovative sales and marketing programs, customer service, accessory development, fleet sales, and transportation and logistics.

The JM Family College Internship program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. Students in the program will actively contribute to their team's success, learn about JM Family's company and culture and obtain new skills through learning opportunities and networking events. The individual selected for this internship will be responsible for supporting their department in a variety of functions and will have exposure to activities related to the department's initiatives. The intern will also gain access to professional development opportunities through the internship program. Some of these opportunities include business presentation skills classes, lunch and learns and career readiness workshops.

Southeast Toyota Distributors, LLC, a division of JM Family, one of FORTUNE's best companies to work for, has an immediate opening in our Technical Operations Center located in Jacksonville, Florida for a paid full-time, temporary Technical Training Intern for a three month period. We are seeking an Intern with a strong desire to learn and grow their academic knowledge as a partner in our professional environment.

As a member of Southeast Toyota's Technical Operations Center, the intern will assist the team in a variety of functions.

The individual will be responsible for supporting the department in a variety of functions including:

* Assist the Field Technical Specialist (FTS) team by researching technical information to aid in diagnosing a vehicle
* Assist the Technical Training Specialist (TTS) team prepare materials for training purposes
* Work with the TTS's to develop and integrate new bugs into training vehicles
* Contacting Toyota dealers to close /open technical assistance cases
* Assist the Accessory Warranty (AW) department with process claims, reports and the shipping of parts at month end
* Work with department managers to develop and distribute reports
* Assist with various special projects to support all three teams

Job Requirements

* Current studies in automotive/technical program
* Minimum 3rd year of completed college coursework is preferred
* Excellent communication skills, both verbal and written
* Must be able to communicate with all levels of associates and management
* Retail or wholesale automotive service technical experiences a plus
* Proficient in Excel, Word, PowerPoint and Outlook
* Ability to successfully handle multiple priorities while adhering to deadlines
* Must be willing to relocate to Jacksonville, Florida throughout internship

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