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Field Intern - Jacksonville

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Organizational Unit

Michaels -> Store Operations

Job Grade


Jacksonville, FL 32224 US (Primary)


Store Operations

As a Michaels Store Management Intern, we engage our Makers by providing them with the products and knowledge that enable them to express their uniqueness and create memories. You'll learn how to lead, inspire and influence a team, including the opportunity to lead various areas of the store. It's your leadership that guides your team to achieve sales, as well as other key performance indicators/objectives, while spending smart and delivering on our Brand promises.

You will be partnered with seasoned Store Managers, who will provide you with formal training, coaching and on-the- job experience. You will gain experience and understanding of the key functions and operations of each department in the store through rotating "Manager on Duty" assignments. You will assist in driving the customer experience through selling and interactions on the sales floor, analyze sales trends in an omni-channel environment, learn what it takes to coach and develop a team, and be assigned a strategic business project to work on throughout your internship.

To further enhance your in-store training experience, you will also participate in professional and personal development sessions facilitated by our subject matter experts in Field Operations, Team Member Development, Human Resources, Merchandising, Marketing, Trend & Design, Custom Framing, and Supply Chain.

Essential Functions:

  • Drive sales by providing an exceptional Customer and Team Member experience.
  • Gain overall understanding of the key functions and operations of each department in the store and assist management in plans to maximize store sales and profits.
  • Grow your leadership skills through rotating Manager on Duty shifts and Team Member interactions.
  • Communicate, supervise, and follow-up on tasks assigned to Team Members.
  • Execute visual merchandising techniques and standards; stock and replenish product as needed.
  • Attend and participate in company meetings/development sessions, as applicable.
  • Collaborate with designated leaders on assigned special project and for additional guidance and coaching.

The Michaels Store Management Internship is an all-encompassing program that provides you with experience and insight across all retail functional areas - Stores, Distribution and Support Center. This program is the first step to a rewarding career in store management and beyond.

Job Requirements

Qualifications to apply:

  • College Junior or Senior pursuing a Bachelor degree with a cumulative 3.0 or above GPA
  • Major in Retail, Business, Merchandising or Marketing, with a desire to pursue a career in retail management or leadership, is preferred; all majors considered
  • Leadership experience and ability to drive results through others. (Leadership experience may include extra-curricular activities, athletics/student organizations, and management/supervisory experience.)
  • Strong initiative and Team-oriented thinking
  • Ability to prioritize projects and strong ability to multi-task to achieve productivity and business goals
  • Excellent communication, relationship building, and problem-solving skills; strong business acumen
  • Must be able to commit to working full-time (40 hours/week) throughout the 10-week program
  • Able to work in the United States with no restrictions or work sponsorship
  • Retail experience preferred

Associated topics: assist, intern, internship, learn, student, train
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