Post Classifieds

Entry Level Management


Upload Resume (optional)

By clicking this button,
you agree to the terms of use

Company

Korkis

Description

We are serving up an exceptional customer experience in an extraordinary work environment and we want you to help us spark the marketing revolution. You will build relationships with our clients and customers while delighting them with our quality approach to customer service. You ll get to know our products and our brands inside and out and you will make sure that the voice of the customer is heard throughout the company. The ideal candidate will be a true people person, very well spoken, and process the ability to interact with customers personalities

Responsibilities:

  • Deliver a customer experience people will be talking about for generations

  • Be the face of the company and a brand ambassador

  • Develop relationships with customers via email, phone, live-chat and social media

  • Use your creativity, passion and personality to connect with the customer and meet their needs

  • Obtain and evaluate relevant information to handle inquiries and complaints

  • Identify opportunities for improvements to the customer experience and recommend solutions

  • Recognize, document and report on trends

  • Drives sales, work actively to increase customer retention and achieve operational metrics

  • Add to our incredible work environment with your winning personality

Qualifications:

  • Customer focused, empathetic and a terrific listener

  • Able to tailor your words to different customers, and make them all smile and laugh

  • Excited to solve problems in a fast-paced environment

  • Exceptional relationship builder

  • "Thick skinned" and able to navigate difficult conversations and personalities with customers

  • A pillar of self-awareness

  • Amazing interpersonal and conversational skills including effective listening

  • Excellent writing skills with great attention to detail

  • Strong work ethic with a positive approach and great energy

  • College degree and experience working in a startup environment

ABOUT OUR TEAM:

Korkis Inc. prides ourselves on our amazing relationships between team members and our customers alike. We believe that self-expression shouldn t end at the office, so everyone is encouraged to be themselves and create fun every day. Successful KI team members step up to the plate and work to get smarter every single day.

Why we need you:

The Customer Service/Sales Specialist serves as a client advisor and is a key member of the Support Team, responsible for working with new clients as well as the general user base. By utilizing a strong understanding of product know-how, you will answer questions, troubleshoot technical issues, and work internally with KI teams to address outstanding concerns.

As a CS/Sales Specialist, you will:

  • Serve the front line of customer service for SVG's passionate user base by responding to issues via email, in-person, and phone

  • Tackle basic-to-advanced technical questions as they arise in relation to membership

  • Attain a deep understanding of the web-based product and iOS/Android applications, and keep abreast of latest changes

  • Contribute to the growing knowledge base of feature requests and help center articles

To succeed in this position, you will have:

  • An outgoing personality that resonates over the phone and in-person

  • Excellent communication and interpersonal skills

  • Very strong writing ability

  • The ability to solve technical problems

  • Patience to deal with complex issues and a variety of personalities

  • Motivation and desire to help others

  • Careful attention to detail

  • Strong organizational and prioritization skills

  • Bachelor s Degree (or equivalent experience)

  • 0-3 years in a problem-solving environment is preferred

We are a third party that handles corporate clients! Our current clients have experienced bad customer service as well as the gap between a client and their customer. We have filled that gap and have been successful for three years now! We are currently seeking high energy, entry level candidates to continue to grow our rapidly evolving brand. Our position will offer full, extensive training as well as plenty of room for growth within the company. Based on current as well as projected production, our clients support the fact that we will be opening into 5+ more markets throughout 2020!

We believe in people. Our tactical sales strategies for customer acquisition combine modern-day professional sales & marketing techniques with classic methods like interpersonal consultations. This proven approach provides our customers with face to face transactions, developing personal relationships with each one. We pride ourselves on building a strong rapport with each customer to develop a long-lasting relationships as well as leaving each customer confident in our services and account management. Our only priority is to help our team members reach their full potential and take everyone's overall goals to the next level!

Posted Date
02/01/2020

Listing ID
73748363
Upload Resume (optional)

By clicking this button,
you agree to the terms of use

Related campusvoiceonline Jobs Listings


GET NEW LISTINGS DELIVERED WEEKLY

FOLLOW OUR NEWSPAPER

LATEST CAMPUSVOICEONLINE NEWS

Log In

or Create an account

Employers & Housing Providers

Employers can list job opportunities for students

Post a Job

Housing Providers can list available housing

Post Housing

Log In

Forgot your password?

Your new password has been sent to your email!

Logout Successful!

Please Select Your College/University:

You just missed it! This listing has been filled.

Post your own housing listing on Uloop and have students reach out to you!

Upload An Image

Please select an image to upload
Note: must be in .png, .gif or .jpg format
OR
Provide URL where image can be downloaded
Note: must be in .png, .gif or .jpg format