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Freight Operations Supervisor- For Night

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Courier Express


Position Title: Operations Supervisor Reports To: Freight Operations Manager Full Time/Part Time: Full Time Purpose of the Position: Provide face-to-face training for all Delivery personnel including, but not limited to, Defensive Driving techniques, Safe Work Methods, Customer Service, and overall Operational performance. Primary Job Duties: Leads the delivery staff (where appropriate) in the daily operations and functions of the department. Ensures the personnel is properly uniformed and trained in all aspects of the Customer, Governmental, and Company requirements. Resolves customer and delivery issues. Ensures equipment and work area(s) are safe at all times, properly inspected, cleaned, available and utilized for every assigned delivery. Reviews new driver training protocols weekly to ensure proper work methods, defensive driving, compliance, attendance, and overall Customer satisfaction Secondary Job Duties: Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes supervisory recommendations concerning staff. Impact on Other Positions, Products, & Services: Ensures the equipment is accounted for and inspected in order to maintain an efficient delivery and warehouse operations. Helps reduce the stress and impact of errors on all service levels, including the customer. Licenses and Personal Skills Required: Must have Class A CDL Driver's License Hazmat Endorsement preferred Ability to interact and communicate with employees and drivers at a variety of levels, demonstrating rapid response to issues and concerns, while possessing the ability to provide attention to detail. Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, highly developed organizational skills, Computer Skills Preferred: Microsoft Word, Excel Positions Reporting to Them: Delivery Drivers, Warehouse personnel

Courier Express is committed to being the premier transportation and distribution provider in the nation, offering superior levels of service with the most flexible options available. We are headquartered in Atlanta, GA with over 45 service centers.

With locations throughout the Southeast, our company has been growth-oriented since its founding in 1985. Our success is based upon our elite team of transportation, warehousing, and management experts, including over 100 company freight drivers and over 600 independent contractor drivers.
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