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Client Care and Services Representative

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Next Step Promotions


Next Step Promotions is a leader in providing unique customer solutions for Express Glass in northern Florida. We actively recruit college graduates seeking entry level positions where they can do more than fetch coffee or make copies. We are dedicated to developing entry level professionals who then have the opportunity to take their career to new heights with a progressive team. NSP is currently recruiting for a Client Care and Services Representative position. This is a great entry level position with ample opportunities for professional growth and development. Major Responsibilities and Duties of the Client Care and Services RepresentativeDevelopment of client relationshipsService existing clients and help to maintain service needs.Overview promotions and services on behalf of Express Glass to all current and new customersLearn our business and clients business and eventually manage an existing book of business as you continue to grow new client relationships Qualifications and Experience of Client Care and Services Representative:0-3 years of professional experience preferredTake on increased responsibilities and with trainingThe ability to prioritize and work independently or as a teamCommunicate effectively in person and over the phoneGood listening skills and research skills Position requires the following traits:Highly motivated and positive outgoing personalityGood problem solving skills and negotiation skillsCompetitive drive and strong history of accomplishmentEntrepreneurial spirit and positive attitudeTeam player and wanting to take on more responsibilityService mentality, the customer comes firstSense of urgency and enjoys fast paced environment
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